Unlimited Phone Support
Call our dedicated support staff during normal business hours to help resolve your PC issues and answer your technology questions quickly and clearly.

Unlimited Remote Control Support
Have us trouble shoot your PC remotely during normal business hours to resolve your issues*

Emergency Off-Hours Support
Need help off hours? No worries. Call our off hours support line to help you resolve your issues and get you moving again.

Unlimited On-Site Support
Need on-site assistance? Not a problem. Call us to come to your site days, nights or weekends to resolve your issues and get you moving again as fast as possible.**

Spyware/Adware Removal
We’ll use the latest tools to rid your machines of the virus, Trojans, annoying pop-ups.

Antivirus Software Management
We will ensure your antivirus program stays current with the latest virus definitions and scans your PC periodically for the latest virus threats.

Microsoft Patch Management
We will ensure your Microsoft based PC stays current with the patches, and security upgrades.

Desktop Optimization
We will ensure your PC runs at its maximum available efficiency.

Peer/Peer Network Management
We’ll set up your peer-to-peer network, file sharing, and printer sharing so you can maximize your productivity with the equipment you have.

Network Device
We’ll configure your networking devices to ensure you run in a stable, flexible, and secure environment.

• Routers
• Switches
• Firewalls
• Wireless

Unlimited Phone Support
Call our dedicated support staff during normal business hours to help resolve your PC issues and answer your technology questions quickly and clearly.

Unlimited Remote Control Support
Have us trouble shoot your PC remotely during normal business hours to resolve your issues*

Service Availability Monitoring
We will establish daily audits and reports to ensure we know the status of your server even before you call us.

Emergency Off-Hours Support
Need help off hours? No worries. Call our off hours support line to help you resolve your issues and get you moving again.

Unlimited On-Site Support
Need on-site assistance? Not a problem. Call us to come to your site days, nights or weekends to resolve your issues and get you moving again as fast as possible.**

Microsoft Patch Management
We can ensure your Microsoft server stays current with the latest patches, security upgrades, and service packs.

Event Log Monitoring
We are able to monitor the server’s application, security, and system logs, for alerts. We’ll be alerted to potential problems before you ever realize a real problem.

Log File Maintenance
We can ensure those same log files stay under control and don’t impact system performance.

Drive Space Monitoring
We can monitor your hard drive for performance and take actions before you ever realize an impact.

Active Directory Administration
We can keep your active directory up to date and organized to ensure you know where your users, computers, printers, and security groups are easy to find.

Quarterly On-Site Maintenance
We can come on-site periodically to be sure your asset management and network inventory stays up to date and current.

Network Device Management
In addition to your computers, we can monitor and support your network devices (routers, switches, firewalls)

Firewall Management
We can manage your firewall to ensure sufficient protection, while allowing the flexibility to manage your business.

VPN Administration
We can help develop and support a remote access solution to allow you to access your critical files and applications in the office or on the road.

Exchange Server Management
We can support your Microsoft Exchange Server to be sure your email infrastructure collaboration deliver maximum productivity and efficiency.

Data Backup Monitoring/Administration
We can manage and administer your backup solution to be sure critical files are there when you need them.

Database/Critical Application Support
We can learn your critical business specific applications and work with vendors to be sure your business stays online and productive.

Pre-Purchase 5 and 10 hour blocks
Is a full maintenance plan more than you need? You can purchase blocks of time in advance to receive discounts over the full hourly rates.

Installation/Configuration
We can install and configure your applications.

IT Planning
We can help you prepare an IT strategy and plan to set your business on the direction for increased revenue, and cost reduction.

Disaster/Recover Planning
We can work with you to set a disaster/recovery plan to ensure your business is back up and running as fast as possible.

Purchase Support
We work with key vendors as your advocate to achieve the best price for the most functionality.